Frequently asked questions

As a WordPress hosting provider, Raidboxes takes care of all the technical details to keep your website running fast, secure and stable. We free up your time so you can get back to doing what you love: being creative and developing your business. As a specialized WordPress host, we’ve got you covered and promise to deliver:

1. High-performance WordPress hosting. Our infrastructure is optimized for WordPress. We use vServer technology so you don’t have to share resources with other websites. Our data shows that after migrating to Raidbox, your WordPress websites can run up to 4x faster – before any other optimizations.
2. Server-based WordPress caching. Our server-side cache becomes active even before WordPress takes over. This allows us to deliver your website without slowing down WordPress. Not only is this a great step to optimize performance, it also means you no longer need a caching plugin.
3. Guaranteed security. Our most stringent security measures are already in place at server level, replacing the need for extra plugins or special settings on your WordPress website. In the unlikely event that your website gets hacked, we’re happy to recommend one of our malware removal partners.
4. Automatic WordPress updates. We ensure your website is always running the latest WordPress version and roll out official WordPress security updates (minor updates) within 24 hours. As soon as we’ve made sure the new WordPress version is stable, we carry out major updates within 14 days.
5. Specialized WordPress support: Whether you have serious problems with your website, need GDPR tips or general plugin recommendations, we’re there for you within minutes. This dedication is reflected in our high customer satisfaction. If you have any questions, feel free to contact us directly via live chat.

Your WordPress website has to be fast, secure and always online, right? You can rely on specialized WordPress hosts like Raidbox to make it happen. Put the performance, security and accessibility of your website in professional hands with our managed WordPress hosting and fully concentrate on your business. If any issues arise, our WordPress hosting experts are available seven days a week to help within minutes.

There are a number of things that set Raidboxes apart from other web hosting providers in the industry. Here’s some of the added value we offer you:

1. We host only WordPress websites. We specialize in WordPress and we do it with passion. Our servers and Dashboard are specifically designed for WordPress, our support team are all WordPress hosting experts and our resources are optimized for WordPress.
2. Extra services and features. Free WordPress migrations, free trial periods, free 1-click SSL certificate, WordPress templates, one-click staging environment, IP blocking, login protection, easy website transfers to clients, SSH and much more. Every Raidbox hosting plan comes packed with useful benefits. Just get in touch for more information about our different WordPress hosting subscriptions.
3. Raidbox is much more than your WordPress hosting provider: We have a set of tools designed especially for agencies, freelancers and internet professionals. From automated billing to special tools for devs, we offer a range of tailored features that’ll make your customers happier and your work easier. Join us as an Agency or Free Dev Partner and enjoy even more benefits like discounts and free hosting during development.
4. Dedicated resources. From the Starter plan upwards, you don’t share your vServer with other websites. The result is significantly better performance and increased security. In addition, there is 99.99 percent annual uptime for your sites.
5. Support. Our team of WordPress experts is available from 8:00 to 22:00 (CET) seven days a week. If you have any questions about our WordPress hosting, pricing or features, we’ll be there for you in person via live chat within minutes.
6. User-friendliness. We developed the Raidbox Dashboard t ; provide a user-friendly and intuitive interface that’s also rich in features – in contrast with a clunky cPanel.
7. Sustainability. Our WordPress hosting is climate positive. Because we plant a tree for every website you host with us. For our data centers and office space, we rely on 100% green electricity from hydropower.

Yes, certainly! We know how nerve-wracking it can be to move a WordPress website to a new host. That’s why we help you migrate your websites – free of charge and with no obligation to purchase a hosting subscription after your trial!

a) Simply fill in our migration form with the details of your current hosting account and we’ll take care of the move with our free migration service. Migrations will take a maximum of two business days and will be processed in the order they are received.

b) As an alternative to our free migration service, you can easily move your website yourself. You can either copy your site’s data manually via FTP and the database administration or use a migration service plugin like Migrate WPvivid.

We create a copy of your WordPress website on our servers and set it up as a free demo website in your Raidbox account. Over the next few days, you have plenty of time to test our performance and features.

Our data shows that WordPress websites load up to 4x faster after migrating to our servers. And that’s without any further optimization. Whether it’s a company website, blog or shop, we’re happy to migrate a copy of your website so you can compare it to your current host . Once you’re satisfied with the performance, we’ll help you discover the right hosting plan. You’ll find the technical details and specifications in our pricing table.

Raidbox offers plans for single websites, bulk plans for agencies and freelancers, and plans for WooCommerce shops. For websites with a particularly high volume of visitors and higher performance needs, we also offer special high-traffic plans. You can find all the specifications and technical details of our WordPress hosting on our pricing page.

If you are still unsure about the specifications and features of our various WordPress hosting plans or have any further questions, feel free to contact us via live chat or book a no-obligation product consultation.